When you own a restaurant, there is a huge responsibility on you to manage it well, and for that, you need some advice and tips. To learn how to run a restaurant successfully and make it famous and also have the best ambiance, you need to research and learn about it.
Here are the top 10 blogs/tips on how to run your restaurant as smooth and perfect as possible:
1. Providing Customer Service:
The golden rule of business is that “the customer is always right.” Even if you think your customer is somewhere wrong, you need to agree with them politely and try to resolve their issues. You should know how to value your customer’s opinion and solve their worries calmly. You will need to effectively deal with the complaints of the customer to ensure another arrival by them. To gain more exposure, use advertising. Upgrade your menu and interior, or consider include some sound therapy to attract more customers.
2. Set Job Expectations:
To help run your restaurant smoothly, hire the best and qualified staff from the waiters to the chef. Everyone should be highly experienced and best people for their jobs. While interviewing them check their past references from where they had worked before, so you can know if they have the stamina and if they would fit in. It is also important for you to ensure your staff works as a team and continue to work to deliver great food and service to the customers.
3. Advertising your Restaurant:
There are a number of ways to advertise your restaurant. It is important to give great exposure to your restaurant to the people in that area and even outside your city. The main and most efficient way is to build a website and advertise about your restaurant, add photos of the interior and exterior, menus and also the contact details. It is a free way to promote your restaurant and its wellbeing.
4. Cutting Costs:
You should save money to gain profit in your income and also be able to pay your staff on time. You can save money by using energy-efficient light bulbs and hotspots. You could replace the furniture (chairs and tables) with low-cost ones. But they should be comfortable as it can decrease your customer attendance if the ambiance is not comfortable.
5. Expanding Sales:
A restaurant manager or owner should maintain a daily review and report file to have the history of their restaurant business. It can help you analyze sale trends, payroll costs, and customer counts and make you predict future sales and provide you with a to-do list to help develop your restaurant day by day.
6. Monitoring Cash Flow:
Cash flow is basically a flow of the cash in and out. This should be monitored on a daily basis. It is important to understand this concept of finances to avoid the risk of loss. An important tip is to appoint an employee who will track sales, cash flow, and food inventory. It will help trim food costs and payroll as well as help you track which item on the menu is more popular.
7. Limited Menu Options:
While deciding the menu of your restaurant, keep this in mind that every section in the menu should be customer friendly and limited. For example, if there is a section of burgers, there shouldn’t be more than five types of burgers maximum listed. As it makes the customer confused and it can limit your customer attendance because they won’t be able to decide from the menu that what exactly they want. Most of the time when menus are too long in a restaurant, the customers might be seen telling the waiter to bring whatever is popular and good because there are over 30 types of steaks or burgers, etc. that you can’t decide one.
8. Rely on your Regular Customers:
Never take your regulars for granted. As they are the ones, who are giving you the most business. If your regular customers are in a good number and they have increased your income, then it is in your advantage that you don’t need to spend fortune advertising about your restaurant and acquiring new customers. You should also reward their loyalty by giving them free dessert or drinks sometime to ensure their regular attendance.
9. Minimize Cybersecurity Risks:
You need a dedicated server to offer free WIFI to your customers from the same server that connects to your POS system. A careless manager takes cybersecurity risks. So you should minimize and fix this issue.
10. Market to Millenials:
Millennials are the new generation who like to take a lot of selfies of themselves and their meals, they love to order avocado meals and also hop around, but they are the beauty of your restaurant, and they can help build your business. You might like some calm and peace, but the best way to gain business and popularity is to attract millennials. Use social media such as snap
So here you go, a list of top 10 blogs for restaurant management and to help ensure that you build a big business out of your restaurant in the market.